Case Study - Your Attaché
After collection of the initial client requirements, YourAttaché™ was customized to fit the client's needs. Customization included look and feel. Logos, colors and styles were adjusted to match the client's other printed and web products.
At the client's request Statement Solutions customized the product to accept additional document types and increased the maximum size of a document that could be uploaded.
Once customization was complete, the code base was loaded to the Web and database servers and the system was fully tested. After rigorous testing, the service was released for production use. The initial users and document groups were setup and the client received training in use of the service.
The product went live and users were sent their login and passwords. Within a few days everyone was using the system, and the current collection of documents was fully loaded and ready for use.
Old London Foods, Inc. (www.oldlondonmelba.com)
leader in the premium cracker category and manufacturer of
Old London Brand Melba Toast, "America's favorite melba snack."
With distribution of over 90 percent, Old London brand can be
found on store shelves across the nation. In addition, Old London
Foods is the leading producer of breadcrumbs nationally marketed
under the Old London brand and a number of other prominent brands.
Old London also markets specialty snacks under the Devonsheer
and JJ Flats names.
Old London needed a solution to keep its field
based sales force which is divided up according to region and
Get current information regarding products
and pricing in the hands of the sales force. The information is
updated on a nearly daily basis and the company needed a solution
that would ensure the sales people in the field had the latest
information. Users in the field needed a solution that took revision
control out of their hands and did not let them make changes to
a majority of the documents. Access needed to be 24/7, secure
and over the Internet. Field reps needed to know when new updates
were available and the company did not want the hassle of setting
up and maintaining a virtual private network.
Having contacted Statement Solutions for help in developing a
system to solve their distribution challenge. It quickly became
evident that Statement Solutions' YourAttaché™ service would
solve the client's issues. YourAttaché is a highly customizable
storage and distribution system for controlling the flow of documents
and data within an organization. Key parts of the planning and
implementation was the limiting of access in two areas. Who could
see documents and who could modify them. Reps in the field needed
to see documents based on their region, however only managers
at corporate could modify and upload documents. The PDF format
was chosen for its portability, universal readability and its
ability in creating non editable documents.
YourAttaché brought noticeable results to the company almost immediately.
With its ease of use and sophisticated management system, Administrators
were able to keep the field reps product and pricing information
up to date without the confusion of multiple versions of the same
document. Errors due to incorrect data have been reduced by over
90% and productivity has risen on the order of 20%. The sales
team is getting updated information more quickly. Overall, the
company has seen an increase in revenue combined with a decrease
in expired food.
The system functions as follows: first, a manager uploads a new
file, gives it a description, expiration date and assigns the
file to a group. The document is then posted to a secure server
where it is accessible to authorized users for viewing over the
Internet. Upon posting, an email can be sent to each authorized
user alerting them to the availability of a new update. Users
login over the Internet to YourAttache and gain access to the
newly posted document. After their access rights are verified
the user can view the document.